Good day
We have processed your return request. To ensure your refund goes smoothly, please make sure the item is packaged securely before sending it back.
As a reminder, per our Terms and Conditions:
Safe Packaging: It is the customer’s responsibility to wrap the parcel correctly. If the item arrives back to us damaged due to poor packaging, we will unfortunately be unable to issue a refund.
Tracking Number: Please clearly write your tracking link/number (DL-ISF34C) on the outside of the package. This helps our courier team identify and process your return quickly.
Thank you for your cooperation! Let us know if you have any questions.
