– First select items you wish to purchase. Then proceed to checkout.
– Then choose the “Pudo locker to locker” method of shipment.
– Visit https://www.pudo.co.za/where-to-find-us.php to find the locker closest to you.
– Once that is done, select the locker you have chosen , copy and paste the name of locker into notes.
– Once payment is confirmed we will package your order and send you a tracking number.
– A pin will be sent to you via sms and email (from Pudo) for collection once your order once it has reached its destination (this email and sms will notify of the exact address of the locker as well as you retrieval pin)
– You will be able to see when the package has arrived to the locker you have chosen. Once there, select the pick up option on screen and type in the pin sent you. (To track parcel visit https://portal.thecourierguy.co.za/track )
– The locker with your parcel will then open up.
– The lockers are open 24/7, day and night, at selected locations, so you can visit them when it’s convenient for you.
PLEASE NOTE THAT THE PARCEL WILL ONLY BE AVAILABLE FOR 48HOURS.
-Pudo locker to locker may take longer than door to door delivery.
-Pots and things will not be held liable for any late collections or orders sent to the wrong address when no Pudo locker was provided.
-A new order can be placed by Pots And Things to a different location at the expense of the customer.
-If no Pudo locker is chosen in notes, the closest Pudo locker to your address will be chosen by pots and things.
-If the parcel is not collected in 48hours it will returned to the closest courier guy hub a fee will be charged by the courier guy for collection of the order.