Method :
– First select items you wish to purchase. Then proceed to checkout.
– Then choose the “Pudo locker to locker” method of shipment.
– Visit https://www.pudo.co.za/where-to-find-us.php to find the locker closest to you.
– Once that is done, select the locker you have chosen , copy and paste the name of locker into notes.
– Once payment is confirmed we will package your order and send you a tracking number.
Package retrieval
– A pin will be sent to you via sms and email (from Pudo) for collection once your order once it has reached its destination (this email and sms will notify of the exact address of the locker as well as you retrieval pin)
– You will be able to see when the package has arrived to the locker you have chosen. Once there, select the pick up option on screen and type in the pin sent you. (To track parcel visit https://portal.thecourierguy.co.za/track )
– The locker with your parcel will then open up.
– The lockers are open 24/7, day and night, at selected locations, so you can visit them when it’s convenient for you.
PLEASE NOTE THAT THE PARCEL WILL ONLY BE AVAILABLE FOR 48HOURS.
-Finality of Locker Selection: Once a Pudo locker has been selected for a shipment, the destination cannot be changed (as per The Courier Guy). If a different locker is desired, a new shipment must be created at the customer’s expense.
-Customer Responsibility for Punctuality and Accuracy: Pots And Things is not responsible for issues arising from the customer’s failure to collect an order on time or for orders sent to the wrong address if no Pudo locker was specified.
-Default Locker Selection: If the customer does not specify a Pudo locker in the order notes, Pots And Things will automatically select the Pudo locker that is closest to the provided shipping address.